Part of Oral Answers to Questions — Transport – in the House of Commons at 10:30 am on 25 June 2009.
Indeed. The Government have been committed to ensuring that passengers get a fair deal, whether on rail, buses or aircraft. Clearly, that is part of the reason for considering introducing a role for Passenger Focus with regard to airline passengers. Within the provisions that we have, we will do all that we can to ensure that passengers get the best deal. As the hon. Gentleman understands, these are commercial matters in many cases, but I undertake to consider the issues raised.