Jobcentre Plus (Staffing)

Oral Answers to Questions — Work and Pensions – in the House of Commons at 2:30 pm on 11 May 2009.

Alert me about debates like this

Photo of Liz Blackman Liz Blackman Labour, Erewash 2:30, 11 May 2009

What assessment he has made of the adequacy of staffing levels in Jobcentre Plus; and if he will make a statement.

Photo of James Purnell James Purnell Secretary of State, Department for Work and Pensions

We recognise that Jobcentre Plus is facing an increased work load as a result of the economic downturn. Thanks to the funding assigned in the Budget, Jobcentre Plus will be able to recruit 10,000 more staff in addition to the 6,000 new staff already provided for in the pre-Budget report. The increase in resources will enable Jobcentre Plus to maintain the provision of flexible, responsive and targeted support to help move people into work as quickly as possible.

Photo of Liz Blackman Liz Blackman Labour, Erewash

I thank my right hon. Friend for that answer. May I tell him that Derbyshire Jobcentre Plus is well on target to meet the Department's required recruitment levels at both clerical and executive grades? The capacity and expertise are therefore already in place at local level. However, what are my right hon. Friend's contingency plans should further demand on Jobcentre Plus become evident?

Photo of James Purnell James Purnell Secretary of State, Department for Work and Pensions

Clearly, we will look at that at each pre-Budget report and Budget, but we believe that we have put in place the right number of people for the situation that we face. I am sure that my hon. Friend would join me in taking this opportunity to pay tribute to Jobcentre Plus staff, who are doing a fantastic job. They are coping with almost twice the number of claims of two years ago, but processing benefits three days quicker. We should recognise that in the House.

Photo of Phil Wilson Phil Wilson Labour, Sedgefield

I recently held a series of surgeries with Jobcentre Plus in my Constituency. About a third of those who attended gained work within six weeks. Is there any flexibility in the Jobcentre Plus budget to ensure that more such community-based activities can take place, so that we can utilise the good practice of action teams and pathways to work?

Photo of James Purnell James Purnell Secretary of State, Department for Work and Pensions

Absolutely. We would be very happy to help any hon. Member from any part of the House who wanted to provide such a service to their constituents. I congratulate my hon. Friend on the initiative he has taken, and in particular on bringing together a number of agencies to help people who will be worried about how quickly they can get back into work. It is an excellent initiative that we are happy to support.

Photo of Frank Field Frank Field Labour, Birkenhead

May I make a suggestion to the Secretary of State on behalf of those of our constituents who have worked all their lives and who now find themselves unemployed? They are often horrified by the treatment they receive from Jobcentre Plus. They accept that in the past, there have been people who were not all that keen to work. Jobcentre Plus has been geared to trying to make the transition from benefit to work easier for those people. However, those who have worked all their lives feel that the mechanical way of interviewing them, with interviews over very short periods, means that they do not get a fair share of the Department's resources. I know that those on the Treasury Bench have to say, "It's all hunky-dory; everything's working brilliantly," and I do not expect my right hon. Friend to depart from that line, but might I ask him to take—

Photo of James Purnell James Purnell Secretary of State, Department for Work and Pensions

I do take my right hon. Friend's point, but I am sure he recognises that coping with nearly twice as many people coming through has been a significant challenge. The fact that people's benefits are being paid and that we are maintaining the active labour market regime is an achievement for Jobcentre Plus. He is right, however, to say that we need to put more resources into ensuring that everybody gets a good service, not just certain groups of the population. He knows, for example, that we have worked with more than 300 private sector recruitment agencies to provide a service specifically for professionals who are signing on for the first time, but we want to ensure that we support everybody who claims in getting back into work. My right hon. Friend will be glad to know that more than 1 million people have left JSA over the past four months, which shows that the active regime we have put in place is working.

Photo of Lindsay Hoyle Lindsay Hoyle Labour, Chorley

Is my right hon. Friend aware that there are constraints on Jobcentre Plus managers? We ought to give them more flexibility and a budget that they can use with individuals for training. A job can come up, but managers do not have the flexibility to say, "Yes, you can go on that training scheme, which will ensure that you get a job in future." Can my right hon. Friend give more flexibility and devolve a budget to each Jobcentre Plus office?

Photo of James Purnell James Purnell Secretary of State, Department for Work and Pensions

My hon. Friend will be glad to know that that is exactly what we propose to do with the adviser discretionary fund—we always take his suggestions very seriously. We are increasing the adviser discretionary fund, which will pay for costs that need to be borne to get people back into work, such as the cost of buying a suit for an interview, or of getting qualifications in order to get people into vacancies in their areas. I am sure that all parties in the House will support that.

constituency

In a general election, each Constituency chooses an MP to represent them. MPs have a responsibility to represnt the views of the Constituency in the House of Commons. There are 650 Constituencies, and thus 650 MPs. A citizen of a Constituency is known as a Constituent

Secretary of State

Secretary of State was originally the title given to the two officials who conducted the Royal Correspondence under Elizabeth I. Now it is the title held by some of the more important Government Ministers, for example the Secretary of State for Foreign Affairs.