I am grateful to my hon. Friend. Business Link has certainly been active, and I have received more positive comments than negative comments about the range and quality of its services. However, one thing that concerns some people is the remoteness of the service since the model changed from a local presence to call centre. Could we not overcome that problem by introducing closer working partnerships between Business Link and business representatives, such as chambers of commerce, the CBI and the Federation of Small Businesses, and delivering more services through such representative bodies?