Jobcentre Plus is better than what is offered in America. I visited back-to-work centres in New York, and people queue for hours. Often, they are sent back at the end of the day. They get no advice on getting back to work, and there is a total separation between claiming benefits and back-to-work services. From that Dispatch Box, the hon. Gentleman has just insulted the people who work for Jobcentre Plus in this country. That insult will be noted around my Department, and he should retract it.
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