I can reassure my hon. Friend on that point. We are closely engaged with our staff. I have had a number of meetings with staff representatives over the last year, and I know that other colleagues in the Department have done the same. The staff tell us, overwhelmingly, that they are right behind the Government's reforms, and they welcome the improvements that the operational improvement plan is already achieving. They also welcome some new powers that we have given staff—for example, to collect child maintenance debts.

Although we are discussing with staff particular issues about transitional arrangements such as those that my hon. Friend mentioned, our staff want to work for an efficient system that delivers more child maintenance to more children; they recognise that the changes we are introducing are set to achieve just that.