Part of Oral Answers to Questions — Work and Pensions – in the House of Commons at 2:30 pm on 8 October 2007.
Gwyneth Dunwoody
Labour, Crewe and Nantwich
2:30,
8 October 2007
The benefit advisers do a very good job, but is it not fairly tacky to use such a system for people to apply for the assistance and help to which they are entitled? Would it not be better simply to ask that no Government Department anywhere in Whitehall continue the growing practice of using 0845 numbers? If people have already paid through their taxes to receive services from Her Majesty's Government that are of a high standard, no impediment should be placed in their way.
Whitehall is a wide road that runs through the heart of Westminster, starting at Trafalgar square and ending at Parliament. It is most often found in Hansard as a way of referring to the combined mass of central government departments, although many of them no longer have buildings on Whitehall itself.
Annotations
Ronald Brumwell
Posted on 9 Oct 2007 3:23 pm (Report this annotation)
What about those Goverment agencies or departments that use 0870 numbers that's even more costley