What advice can the Minister offer my constituent, Mr. Pegler, whose GP decided that he needs an urgent appointment as he has a family history of cancer? He was advised to use the choose and book system and given the telephone numbers of four hospitals, yet it has proved impossible to get an appointment from any of them. He subsequently contacted the patient advice and liaison service, but is still waiting for a response. Mr. Pegler has been trying to get an appointment for nine weeks. I do not know whether Hackney hospital was one of the four to which he was directed, but I should be grateful for any advice the Minister can give him.