I thank the Minister for that explanation. There have been 4,000 complaints to the ombudsman since the February 2003 report, which recommended the establishment of clear national minimum eligibility criteria that are understandable to health professionals, carers and patients. It also stated that the local criteria are over-assessed and poorly applied. Why has it taken so long to draw up national minimum standards, and what will the Minister do to make sure that those are properly and transparently applied?