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Postal Services

Part of Acas – in the House of Commons at 11:30 am on 6th May 2004.

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Photo of Patricia Hewitt Patricia Hewitt Secretary of State, Department of Trade and Industry 11:30 am, 6th May 2004

That was a speech rather than a question. Let me stress that we have put in place a new form of governance for the Royal Mail: a publicly owned corporation with the commercial freedom to operate at arm's length from the Government. We called for that when we were in opposition, as did the unions, but the Government whom the hon. Gentleman supported refused to make the change. We have put in place new management and we are supporting the renewal programme, which is starting to deliver. Indeed, the Post Office is now making profits. We are delivering a vision of a modern, competitive Royal Mail, which meets customer needs, supports communities throughout the country, makes a profit, not losses, and has a strong regulator, which we created, not the Conservatives, to ensure that customers get the good deal that they are entitled to expect.