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Postal Services

Part of Acas – in the House of Commons at 11:30 am on 6th May 2004.

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Photo of Patricia Hewitt Patricia Hewitt Secretary of State, Department of Trade and Industry 11:30 am, 6th May 2004

I am very grateful to my hon. Friend and I know that the postmen and women in her city of Cambridge will be, too. Despite the teething problems that have inevitably accompanied the change from two deliveries to one delivery—an enormous change programme—90 per cent. of first-class letters are delivered the next day in the country as a whole. In most of the 1,100 sorting offices where the single delivery has been introduced, the system is working well.