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Postal Services

Part of Acas – in the House of Commons at 11:30 am on 6th May 2004.

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Photo of Malcolm Bruce Malcolm Bruce Shadow Secretary of State for Business, Innovation and Skills, Shadow Secretary of State for Trade and Industry 11:30 am, 6th May 2004

Will the Secretary of State acknowledge that thousands of hard-working and industrious postal workers will feel let down by some of their colleagues who have pursued damaging unofficial strikes, as well as negligent and, in some cases, criminal activities that besmirch the vast majority who want the service to improve? Does she acknowledge that without investment and change, the Royal Mail will not meet the target improvements that she is talking about, but will face cherry-picking from competitors and a loss of confidence in a universal service? What will she do to ensure that the Post Office has the power and the investment to deliver the changes that will get us back to the first-class service that we deserve?