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Postal Services

Part of Acas – in the House of Commons at 11:30 am on 6th May 2004.

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Photo of Ann Winterton Ann Winterton Conservative, Congleton 11:30 am, 6th May 2004

Last year, the Royal Mail failed to meet 12 out of 15 of its national performance targets. This year, it will fail them all, and the new chief executive has publicly apologised for its appalling level of service. Will the Secretary of State bring urgent pressure on the Royal Mail to review its plans for reform? In particular, the scrapping of the second post means a later delivery, which is inconvenient for both businesses and households.