Online Services

Part of Cabinet Office – in the House of Commons at 11:30 am on 13th May 2003.

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Photo of Douglas Alexander Douglas Alexander Minister of State (Cabinet Office) 11:30 am, 13th May 2003

My hon. Friend raises an important point. One of the key challenges in getting services online is that we do not simply automate the past. That is why it is important both to develop new services and for the Government to enhance their 2005 target. That means not only demanding that services go online but driving up levels of use in the key services that serve the public.