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The hon. Gentleman makes a very important point. We are concerned to make sure that in rural areas, particularly those affected by foot and mouth, Customs and Excise takes a sympathetic attitude to the problems experienced by farmers. We have not only made sure that energy-intensive parts of agriculture have access to the 80 per cent. reduction, but established a Customs and Excise national advice centre, which has a specific remit to give advice and help on claiming discounts, on collection arrangements, on other technical issues relating to relief and, importantly, on arrangements for deferring payment of VAT, where that will help.