Part of Oral Answers to Questions — Prime Minister – in the House of Commons at 12:00 am on 28th March 2001.

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Photo of Mr Nigel Beard Mr Nigel Beard Labour, Bexleyheath and Crayford 12:00 am, 28th March 2001

Is my right hon. Friend aware that the generous purposes of Government policies are often diminished by public administration and by long and complex forms, obscure language and protracted procedures? Will he champion a campaign in all Departments to base public administration on the minimum number of questions necessary, plain English and service with a smile?