Post Office Network

Part of the debate – in the House of Commons at 3:30 pm on 28th June 2000.

Alert me about debates like this

Photo of Stephen Byers Stephen Byers Secretary of State, Department of Trade and Industry 3:30 pm, 28th June 2000

When the role of a Government general practitioner is brought forward and we can see the detail, we will be looking at the areas mentioned by my hon. Friend with great interest. We will want to know to what extent sub-postmasters and postmistresses can be trained to give good quality advice about the welfare benefits system and a whole range of other issues. They are in an ideal position to act as the interface between the Government and individuals in many communities up and down the country. Post offices provide a network that can form the backbone of communication between the Government and citizens. They have not been used in that way in the past.

The report that we have today and the Government's response to it will ensure that the Post Office network can grow in the future and move in different directions, in a way that I believe will provide greater satisfaction to many sub-postmasters and postmistresses who want to develop a Government service role.