Benefits Agency (Tayside)

Part of Petition – in the House of Commons at 10:37 pm on 7th April 1998.

Alert me about debates like this

Photo of John Swinney John Swinney Scottish National Party, North Tayside 10:37 pm, 7th April 1998

My constituency borders that of my hon. Friend, and claimants from my constituency also deal with the Perth office. Is the Minister confident that, if claims for social fund payments are to be administered from Arbroath, my constituents who go to the Perth office will be met by staff members with sufficient competence to handle their inquiry? Our experience of initiatives such as the benefit integrity project, for example, suggests that not all Benefits Agency staff are trained to the requisite level and can deliver the quality of service to which I recognise the Minister aspires.