NHS Staff (Attacks)

Part of Oral Answers to Questions — Health – in the House of Commons at 12:00 am on 11 November 1997.

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Photo of Louise Ellman Louise Ellman Labour/Co-operative, Liverpool, Riverside 12:00, 11 November 1997

I thank the Secretary of State for taking such decisive action in an important area that the previous Government neglected so badly. Can my right hon. Friend inform the House how we might improve the patients charter so that we can move from the empty rhetoric of the charter introduced by the Conservative Government and towards a charter with real rights and responsibilities for both patients and staff?