Immigration Officers

Part of Oral Answers to Questions — Home Department – in the House of Commons at 12:00 am on 20th April 1995.

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Photo of Mr Simon Coombs Mr Simon Coombs , Swindon 12:00 am, 20th April 1995

I am sure that my hon. Friend will agree that the quality of the welcome at airports and sea ports is extremely important for the UK tourism industry. In that context, what more can he do to reduce the length of queues, especially at London Heathrow airport at peak times, and to encourage officials to smile at visitors?