Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 21st November 1994.

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Mr. O'Brien:

Does the Minister accept that there are now more appointed people on quangos than elected members of local authorities? Since unelected bodies are responsible for handling £46 billion, far in excess of the amount that local authorities handle, will he insist that there are published charters from the unelected bodies so that people may judge them? If there is disquiet among people who receive service from the quangos, would he also take action to remove the people who are causing that disquiet?