Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 29 March 1993.
Robert Jackson
, Wantage
12:00,
29 March 1993
The citizens charter principles extend to all areas of public service. We will, however, publish new standards of service in 1993 in charters for child support, for the local environment and for further and higher education. Existing service standards—for example, in primary and secondary education—will be increased to reflect improvements in the delivery of public services.