Citizens Charter (White Paper)

Part of the debate – in the House of Commons at 3:30 pm on 25th November 1992.

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Photo of Mr William Waldegrave Mr William Waldegrave , Bristol West 3:30 pm, 25th November 1992

What my hon. Friend says is right. The revolution in the method and standards of delivery for public services is not confined to this country. Most countries are addressing that agenda, but I genuinely believe that the United Kingdom is ahead, and that we have a more coherent and thoroughgoing philosophy in that respect. The international conference which we intend to hold next week in the Queen Elizabeth II conference centre will bring together people from all over the world to discuss those issues, and it will show that that is true.