Citizens Charter (White Paper)

Part of the debate – in the House of Commons at 3:30 pm on 25th November 1992.

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Photo of Mr John Butcher Mr John Butcher , Coventry South West 3:30 pm, 25th November 1992

I congratulate my right hon. Friend on the ethos of what he has announced today, and especially his statement that he will provide us soon with an opportunity to compare the performance of local authorities on a like-for-like spending basis.

Will my right hon. Friend focus on the courts charter? There is a feeling among our people that access to the courts is now for the very rich or the very poor. People believe that justice delayed is injustice—and there is far too much delay; that lawyers seem to make large sums of money by causing delay; that crooks can too easily intimidate witnesses and that those witnesses who have the courage to go to court often come away feeling bruised and shaken by the whole experience. We are talking about the rule of law. I am sure that my right hon. Friend recognises the rule of law as a top priority for his charter.