Citizens Charter (White Paper)

Part of the debate – in the House of Commons at 3:30 pm on 25th November 1992.

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Photo of Mr John Wheeler Mr John Wheeler , Westminster North 3:30 pm, 25th November 1992

The public will welcome the continued progress of the citizens charter, while recognising that there is still a long way to go. Employees in the public service will also welcome it, because they are also consumers and because they will derive job satisfaction from the improvement in the quality of services.

The announcement of the courts charter is also welcome, but what can my right hon. Friend tell us about the 52 police forces? Are they included in the citizens charter?