Citizens Charter (White Paper)

Part of the debate – in the House of Commons at 3:30 pm on 25th November 1992.

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Photo of Mr William Waldegrave Mr William Waldegrave , Bristol West 3:30 pm, 25th November 1992

Having led a well-known local authority not far from here, my hon. Friend has considerable experience of these issues. He was very successful in achieving better value for money from both public and private sectors, thus benefiting the citizens of Wandsworth.

My hon. Friend's final point is very important. Whether contracts are run by outside contractors or by an in-house team, there should be enough security in terms of length to allow capital and training investment when that is right. The length of contracts will vary from function to function.