Citizens Charter (White Paper)

Part of the debate – in the House of Commons at 3:30 pm on 25th November 1992.

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Photo of Paul Beresford Paul Beresford , Croydon Central 3:30 pm, 25th November 1992

It will be, if the hon. Gentleman sits tight.

Is my right hon. Friend aware that many of the complaints that will come from local government will relate to the responsibilities of the client side and its failure to put contracts in order rather than to the competitive tendering system? When he considers the length of contracts, will he seriously consider leaving the contracts long enough to justify the investment of contractors in both capital and training? I am thinking of a norm of five to seven years.