Citizens Charter (White Paper)

Part of the debate – in the House of Commons at 3:30 pm on 25th November 1992.

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Photo of Mr William Waldegrave Mr William Waldegrave , Bristol West 3:30 pm, 25th November 1992

On the first point, I can report further good news that will please the hon. Gentleman, who is a fair-minded person. The over-two-year waits in the regional health authorities as opposed to the special health authorities, which have a particular problem at Hammersmith hospital, are now down to five. Therefore, there have been major further improvements since April.

British Rail standards are being negotiated for next year with my right hon. Friend the Secretary of State for Transport. The Government presume that the standards will rise and not fall. That should be made clear.

On the hon. Gentleman's final point, I am sure that he will agree that it is far better to leave such matters to Lord Justice scott.