Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 23rd November 1992.

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Photo of Mr William Waldegrave Mr William Waldegrave , Bristol West 12:00 am, 23rd November 1992

Not for the first time in the House, my hon. Friend speaks for the ordinary people of this country. The Opposition speak for the provider groups—the public sector trade unions and the old gangs who have not provided the service that we need.