Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 23rd November 1992.

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Photo of Mr William Waldegrave Mr William Waldegrave , Bristol West 12:00 am, 23rd November 1992

As my hon. Friend would expect, BR's targets for next year are under negotiation with the Department of Transport. The presumption behind the citizens charter programme is that standards should rise.