Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 23rd November 1992.

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Photo of Mr Roger Moate Mr Roger Moate , Faversham 12:00 am, 23rd November 1992

Will my right hon. Friend put paid in the White Paper to any rumours that British Rail is seeking to reduce the standards and targets set in the passengers charter, particularly those in respect of punctuality, because it is said that British Rail is finding them too hard to achieve? Does he agree that my constituents and other travellers in Kent expect, as set out in the charter, the highest standards of punctuality, time keeping, regular services, and cleanliness—and the new rolling stock which was the subject of an earlier question of mine that was not reached?