Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 23rd November 1992.

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Photo of Robert Jackson Robert Jackson , Wantage 12:00 am, 23rd November 1992

Although I have had a useful meeting with my French opposite number about the citizens charter, it has not yet been discussed in meetings of the European Council of Ministers. The citizens charter and the British approach to improving public services is, however, attracting interest in many European countries. We shall be describing some of our achievements at a Europe-wide conference on service for the citizen on 3 and 4 December. This is being organised in London as one of our presidency events.