Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 18th May 1992.

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Photo of Dr John Marek Dr John Marek , Wrexham 12:00 am, 18th May 1992

Will the Chancellor of the Duchy confirm that the citizens charter will ensure that when any citizen goes to, for example, the Department of Employment or the Department of Social Security for grants, allowances or benefits he or she will he given advice at the same time about all the other grants and benefits to which he or she may be entitled? If the right hon. Gentleman cannot assure the House that that will happen, the citizens charter will remain so many empty words.