Citizens Charter

Part of Oral Answers to Questions — Duchy of Lancaster – in the House of Commons at 12:00 am on 18th May 1992.

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Photo of Mr Jacques Arnold Mr Jacques Arnold , Gravesham 12:00 am, 18th May 1992

I congratulate my right hon. Friend on becoming responsible for the implementation of the citizens charter from his position in the Cabinet. In the months ahead, will he ensure that, on the introduction of the charter mark, the very highest standards are set for it and that awards will be made exclusively on that basis?