Telephone Directory

Oral Answers to Questions — House of Commons – in the House of Commons at 12:00 am on 15th July 1991.

Alert me about debates like this

Photo of Dr Charles Goodson-Wickes Dr Charles Goodson-Wickes , Wimbledon 12:00 am, 15th July 1991

To ask the Lord President of the Council when the design and lay-out of the Palace of Westminster telephone directory was last revised for the benefit of its users.

Photo of Mr John MacGregor Mr John MacGregor Chair, Privileges Committee, Lord President of the Council and Leader of the House Lords (Privy Council Office), Lord President of the Council and Leader of the House of Commons (Privy Council Office), Chair, Privileges Committee

The present design and layout of the Palace of Westminster telephone directory have not changed substantially for a number of years, but the format and content are reviewed and modified on each occasion it is published.

Photo of Dr Charles Goodson-Wickes Dr Charles Goodson-Wickes , Wimbledon

I hope that my right hon. Friend does not feel that this is a trivial matter, because I know that I am not alone in finding the document physically unwieldy and appallingly indexed and laid out, to the extent that many colleagues telephone the operator rather than wade through it. Is this not a ridiculous state of affairs? Will my right hon. Friend initiate a redesign of the document, preferably by a user?

Photo of Mr Hugh Dykes Mr Hugh Dykes , Harrow East

On the design and layout of the European destination envelopes, will my right hon. Friend confirm that they are commencing today, that supplies are available and that they are properly designed?

Photo of Mr Bernard Weatherill Mr Bernard Weatherill , Croydon North East

Order. The question is about telephone directories.