I am not sure whether I should be taken down that road, but, in my experience, British Telecom was the most appalling monolithic nationalised monster in the 1970s. One had to wait months, in some cases up to six months, to have a telephone installed. That situation has now been completely reversed. Of course British Telecom is not perfect, but is improving. Furthermore, investment in British Telecom today is far higher than it was when it was a nationalised industry.