Lords amendment: No. 23, in page 37, line 27, at end insert—
(2) In subsection (2) (complaint not to be entertained unless made through a member of the authority concerned) after 'unless' there shall be inserted 'it is made in writing to the Local Commissioner specifying the action alleged to constitute maladministration or'.
This allows people to go to the ombudsman directly and is to be welcomed. The matter was raised during consideration of the Bill that implemented part of the recommendations of the ombudsman's report, and will short-circuit some of the delays that people experience in getting maladministration by local authorities rectified. I hope that wide publicity will be given to the fact that when this Bill become law, people will be able to go to the ombudsman on their own without needing to go through a local councillor. I ask the Minister to make this long-sought-after extension of remedy widely known as soon as possible.