We need your support to keep TheyWorkForYou running and make sure people across the UK can continue to hold their elected representatives to account.

Donate to our crowdfunder

Personal Communication

Part of Oral Answers to Questions — Civil Service – in the House of Commons at 12:00 am on 15th February 1988.

Alert me about debates like this

Photo of Mr Robert Jones Mr Robert Jones , Hertfordshire West 12:00 am, 15th February 1988

Is my right hon. Friend aware that DHSS office managers in constituencies are good at writing letters that are both sympathetic and prompt, and that this is a good example of communicative skills in the Civil Service? Will he ensure that his right hon. Friend the Secretary of State for Employment instructs office managers controlling unemployment benefit offices to take an equal interest in this important skill?