Part of New clause 1 – in the House of Commons at 10:31 pm on 1 April 1987.
Mr Donald Dixon
, Jarrow
10:31,
1 April 1987
I thank my hon. Friend the Member for Wallsend (Mr. Garrett) for introducing this important subject on the Adjournment. It is important to many of our constituents, certainly to those of my hon. Friends who are now here. My hon. Friends the Members for Newcastle upon Tyne, East (Mr. Brown) and for Houghton and Washington (Mr. Boyes) have had many letters and complaints from their constituents since the so-called reorganisation of the ambulance service. We as a northern group have met several times. We have had meetings with Professor Tomlinson, the chairman of the Northern health authority, and with Mr. Caple, the chief ambulance officer—and all to no avail.
We have had continuous complaints since the so-called reorganisation of the ambulance service. Over recent weeks, I have had three serious complaints about the service in our area. One involved one of my constituents, who had a serious chest complaint, was in hospital and was discharged. She went on a non-emergency ambulance back to her house. When she got back, she was laid on the bed and her husband was told, as she could not get her breath, to open the windows and doors. That lady died 10 minutes after she was taken out of the ambulance.
In the second case, one of my constituents, a 76-year-old man who had just had a stroke, had to go to hospital. I have the appointment card here. He was supposed to be picked up by ambulance at 11.30 am. The ambulance turned up at 9 am. It could not go back again. The man had to telephone for his daughter, and she had to take him to hospital.
These cases have happened only in recent weeks. If I were to tell of all the cases since reorganisation, I could go on all night. In the third case, the person had been in hospital, where he was seriously ill, for 13 days. His stepfather was told that he was to be discharged at 10 am the following day. The family went to the hospital; the ambulance had been ordered for 11 am. The family sat with the person in the waiting room all day. At 5 o'clock, no ambulance had arrived. The family had to ring the daughter, and get her from work and to come down in her car to take the person home. He was seriously ill when he got home, mostly as a result of having to wait for the ambulance to arrive. Two days later, that person died.
My constituents are irate about the ambulance service in our area. The so-called reorganisation is a disgrace. It is an unmitigated disaster. Talking to Mr. Cape!, the chief ambulance officer, is a waste of time. All one gets are platitudes and excuses. I have no doubt that my hon. Friends who are present could echo such complaints.
I thought that the Under-Secretary, the hon. Member for Derbyshire, South (Mrs. Currie), would reply to the debate. We know that the hon. Lady has made certain comments about health in the north. However, if we compare the hon. Lady with Mr. Caple, the hon. Lady looks like Florence Nightingale.
That is the position in the area. It is time something was done. It is time that the Minister took note of the comments raised by my hon. Friend the Member for Wallsend and had a thorough investigation to sort out those people who have disorganised the ambulance service in our area.
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