Consumer Education

Part of Oral Answers to Questions — Oral Answers to Questions – in the House of Commons at 12:00 am on 12 May 1980.

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Photo of Mrs Sally Oppenheim Mrs Sally Oppenheim , Gloucester 12:00, 12 May 1980

I can come completely clean by telling the hon. Gentleman that my main concern is for consumers. I am satisfied that the kind of advice to which he referred is available to consumers through the CABs and through local trading standards offices. The greater the number of consumers who emerge from school with some idea of their rights and obligations, the fewer consumers will need to go to centres to ask for help upon matters which they have never pursued with the companies themselves in the first place.