Dialling Errors (Bristol)

Oral Answers to Questions — Telephone Service – in the House of Commons at 12:00 am on 13th July 1967.

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Photo of Mr John Ellis Mr John Ellis , Bristol North West 12:00 am, 13th July 1967

asked the Postmaster-General what is the average number of times daily a telephone subscriber is called to the telephone in the Bristol area to find that the caller has the wrong number; and whether this number is higher than the national average.

Photo of Mr Joseph Slater Mr Joseph Slater , Sedgefield

Once in three months, on average. This is less than the national figure.

Photo of Mr John Ellis Mr John Ellis , Bristol North West

I thank my hon. Friend for that reply. Does he agree that the number of mis-phone calls through errors of dialling is still too high? The dialling system is even more complex—[HON. MEMBERS: "Question."] Will he make available propaganda and information courses to enable people to understand the system?

Photo of Mr Joseph Slater Mr Joseph Slater , Sedgefield

In response to the supplementary question and the constituency interest my hon. Friend has, I can do no better than to say that there have been seven complaints from the Avonmouth subscribers. Three were due to plant faults, one was a dialling mistake and three were due to subscribers' faults.

Photo of Mr John Ellis Mr John Ellis , Bristol North West

Is it in order to give the substance of the Answer the second time round and give an hon. Member no chance to come back to it?

Photo of Mr Paul Bryan Mr Paul Bryan , Howden

If this is less than the national average, may we know what the national average is?