Yes, Sir. As I explained in reply to the hon. Member for Belfast, North (Mr. Stratton Mills) on 7th November—[Vol. 735; Col. 230]—specific complaints are dealt with by the Government Department with knowledge of the trade or industry concerned. All letters are acknowledged, and in cases where the increase complained of does not seem justified it is taken up with the trader concerned.
Would the Under-Secretary consider working more closely with local consumer groups, so that in the constituencies and regions those groups could become a sort of main local complaint bureau for workers and housewives?
Will the hon. Gentleman give a few more facts? Will he say approximately how many complaints have been received; how many have been investigated and found justified, and how many have been investigated and found unjustified?
As I said in reply to the hon. Member for Belfast, North, we have received about 6,000 complaints since the First Secretary's statement on 12th September. Many of these complaints are still being followed up, but it would give a quite false impression of the way the process is working and the success we are achieving to give any detailed figures.