Parcel and Mail Losses (Compensation)

Oral Answers to Questions — Post Office – in the House of Commons at 12:00 am on 12th May 1954.

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Photo of Mr Benjamin Parkin Mr Benjamin Parkin , Paddington North 12:00 am, 12th May 1954

asked the Assistant Postmaster-General if he will make better arrangements for drawing the attention of the public to the conditions under which they have no right of compensation for loss of parcels or registered mail.

Photo of Mr David Gammans Mr David Gammans , Hornsey

Constant efforts are made through such media as the Post Office Guide, notices in post offices and in periodical statements issued with the cooperation of the Press and the B.B.C. to make these conditions known to the posting public; and if the hon. Member has any particular case in mind and will let me have particulars, I will gladly make inquiry.

Photo of Mr Benjamin Parkin Mr Benjamin Parkin , Paddington North

While thanking the hon. Gentleman for his reply, may I ask him whether he is aware that most people who find that they have paid money for protection which they did not get are told that the regulations are to be found in the Post Office Guide? Does he not agree that that is not good enough and that no private firm would be able to get away with a system of that kind, and will he intensify the system which he mentioned for explaining these matters to the public in the post office and in the Press?

Photo of Mr David Gammans Mr David Gammans , Hornsey

It is not only in the Post Office Guide that the information is given. I note that we have given two notices to the Press this year, and I think that both were transmitted over the B.B.C. Also, there are notices in the post offices themselves where people register letters or parcels.