Terms and conditions


Introduction

The TheyWorkForYou API (“API”, the “Service”) is operated by mySociety Ltd, company no. 5798215, of 483 Green Lanes, London N13 4BS (“mySociety”, “we” or “us).

By using the Service or signing up for an account, you’re agreeing to these Terms, which form a legally binding agreement. Please read them carefully - they define the conditions under which you’re allowed to use the Service.

In order to use the Service, you must be at least 18 years old and legally able to enter into contracts. If you use the Service on behalf of a company or organisation you warrant that you have the authority to accept these Terms on behalf of that company or organisation.

mySociety reserves the right to update and change these Terms from time to time without notice and at its sole discretion.

Usage

We reserve the right to block, without warning, usage which violates any of the following restrictions.

Call limits

The ‘call limit’ is the number of calls which can be made to the API in any one month.

Without subscribing to a plan, you may call the API 10 times per day.

Call limits are described on our main API page. When creating an account you can pick the most appropriate plan for your needs. In any one month, if you reach the call limit associated with your current plan, you will have to cease your usage until the next month, or upgrade to the next pricing level.

Charitable use

Low-volume charitable use of the TheyWorkForYou API is free. This means direct use by registered charities (not paid contractors working on behalf of a charity) or by individuals pursuing a non-profit project on an unpaid basis, with a volume of up to 1,000 calls per month. Higher volume charitable users get a 50% discount off our standard pricing.

You can request charitable status as part of the account creation process, and also at a later stage by updating your subscription (but we don’t provide the discount retroactively).

You will be asked to provide charity registration details (if you represent a charity), or (if you're an individual) enough about you and your project to show us you meet the conditions above: you agree to provide true and complete information, and inform us if your circumstances change.

Accounts

You must provide a valid email address in order to complete the signup process. This email address will be used if we need to contact you about anything relating to your account or usage - please ensure you keep your contact information up to date.

You’re responsible for all activity that takes place under your account, so you must keep your password secure. mySociety cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password. You should immediately notify us if you become aware of any unauthorised use of your account.

Termination, cancellation and suspension

You can terminate this agreement at any time and for any reason by ceasing use of the API and cancelling any subscription you have. You may also choose to ask us to close your account.

mySociety may suspend your access to the API if:

  • You have failed to make any payment due;
  • mySociety reasonably believes you to be in material breach of any term of this agreement;
  • mySociety reasonably believes that it is necessary to do so in order to comply with any applicable law or the order of a court or other competent authority.

We also reserve the right to modify or terminate the API for any reason, without notice at any time.

Payment

Our pricing is posted at /api/ and is subject to change upon 30 days notice from us.

Your plan is billed in advance on a monthly basis and is non-refundable. You must at all times ensure we are provided with valid credit or debit card information and authorise us to deduct the monthly charges against that card.

If we’re unable to process your payment we’ll try to contact you by email. We reserve the right to limit or suspend your account until we can take payment.

Licensing

mySociety believes that the data may be used in accordance with these licences given by third parties:

but mySociety cannot know whether those licences were validly given, and in consequence, gives no warranty as to the ownership of the data or the use to which it may be put.

You must comply with the licence or licences relevant to the data you use, and you are responsible for satisfying yourself that any use for which you employ the data is lawful and does not infringe anyone’s intellectual property rights.

Attribution

Please attribute us by linking to TheyWorkForYou with wording such as “Data service provided by TheyWorkForYou” on the page where the data is used. You must also give any appropriate attributions required by the data licences.

SLA and support

mySociety offers no guarantee as to the availability of the Service, and will not be liable if it is unavailable for any reason.

If you need to contact us you can do so via our contact page.

Small print

These Terms are subject to the law of England and Wales. They constitute all the terms and conditions agreed upon between you and mySociety and supersede any prior agreements, whether written or oral.

You expressly understand and agree that to the maximum extent permitted by law mySociety excludes all liability and responsibility to you for any loss or damage resulting, directly or indirectly, from your use of or inability to use the API. In any event, our total liability for all claims made about the API in any month will be no more than what you paid us for the Service the month before.

mySociety shall not be deemed to have waived its right to enforce any of its rights under this agreement merely because it has previously failed to enforce its rights under this agreement, or permitted you to breach any term of this agreement on one or more occasions.

If a court, or other competent authority, finds that any term of this agreement is illegal or otherwise unenforceable, that term is to be treated as if it had been severed from this agreement. Its severance will be treated (as far as possible) as having no effect on the remainder of this agreement.

Privacy

You can find our Privacy Policy here.