Railways: Compensation

Department for Transport written question – answered at on 13 June 2016.

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Photo of Mark Prisk Mark Prisk Conservative, Hertford and Stortford

To ask the Secretary of State for Transport, in which month he expects the new arrangements for rail passenger refunds following delays to be announced.

Photo of Claire Perry Claire Perry Parliamentary Under-Secretary (Department for Transport)

We are committed to improving compensation arrangements for passengers. The Chancellor announced in his Autumn 2015 Spending Review that passengers will soon have access to compensation when trains are over 15 minutes late. We expect to make an announcement on this in the coming months.

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