Nuisance Calls

Department for Culture Media and Sport written question – answered at on 19 November 2014.

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Photo of Richard Graham Richard Graham Conservative, Gloucester

To ask the Secretary of State for Culture, Media and Sport, what assessment he has made of the potential merits of banning the use of automated telephone dialling technology in order to prevent nuisance calls.

Photo of Ed Vaizey Ed Vaizey Minister of State for Culture and the Digital Economy (Jointly with Department for Business, Innovation and Skills), Minister of State for Culture and the Digital Economy (Jointly with Department for Culture Media and Sport)

Holding answer received on 18 November 2014

A call being made by an automated dialler is not automatically a nuisance call, providing the organisation complies with the relevant legislation, such as the Privacy and Electronic Communications Regulations (PECR) that specifically relates to sales and marketing calls.

A ban on the use of automated telephone dialling technology has therefore not been considered necessary by Government.

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