Social Security Benefits: Internet
Work and Pensions

Photo of Julian Huppert

Julian Huppert (Cambridge, Liberal Democrat)

To ask the Secretary of State for Work and Pensions for what reason his Department's Services and Benefits Online service is only accessible using proprietary Microsoft software and not using Macintosh or Unix systems.

Photo of Chris Grayling

Chris Grayling (The Minister of State, Department for Work and Pensions; Epsom and Ewell, Conservative)

The Department for Work and Pensions has introduced a number of major online services over the last few years. These include Benefit Adviser, Jobseeker’s Allowance Online, State Pension Online and Real Time Pension Forecasting, which are accessible from multiple platforms and browsers, including Macintosh and Unix systems.

A small number of the Department's oldest online services are accessible only through Microsoft platforms. These include Attendance Allowance, Disability Living Allowance and Child Maintenance, which signpost customers/claimants to alternative telephony channels if required and are being replaced.

All new and replacement systems will be compatible with Macintosh, Unix and Microsoft platforms including popular browsers such as Internet Explorer, Firefox, Safari, Opera and Chrome. This is part of the Government's 'digital by default' strategy.


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