Revenue and Customs
Treasury

Ian Liddell-Grainger (Bridgwater and West Somerset, Conservative)

To ask the Chancellor of the Exchequer if his Department will take steps to extend the HM Revenue and Customs secure online login system to (a) enable individuals to view and update their personal details and (b) review and update the end-to-end data and information management requirements as part of the move to real time information; and if he will make a statement.

David Gauke (Exchequer Secretary, HM Treasury; South West Hertfordshire, Conservative)

HMRC has over 100 electronic contact services available to customers, including services that allow customers to update their personal details. They offer a structured and secure means of communicating with HMRC through its website. HMRC continues to look at ways to extend its contact services but will only introduce electronic contact solutions where it is certain about the authenticity of the person sending the message and where there are strong controls around the data being sent.

HMRC has recently published guidance for employers and individuals about how to ensure that the data HMRC receives as part of Real Time Information is accurate. Details of the information that will be required under RTI can be found on the HMRC website.