We encourage everyone diagnosed with diabetes to ask for and receive structured education and support as part of their care. People living with diabetes usually have contact with a healthcare professional for only a few hours per year. The rest of the time they care for and manage their diabetes themselves.
Local National Health Service organisations are responsible for providing comprehensive, high-quality and safe diabetes services appropriate to their local populations, including providing information and education to people with diabetes about their condition and how to manage it. There are a number of useful and effective education and self-help programmes around England for patients to join.
Guidelines issued by the National Institute for Health and Clinical Excellence (NICE) emphasise the importance of patient education. This is further reflected in the NICE quality standard for diabetes, published in 2011. The 2011-12 NHS operating framework also signals the need to commission patient structured education for people newly diagnosed with diabetes and at appropriate points in their life as their condition progresses.