Departmental Telephone Services
Environment Food and Rural Affairs
Written answers and statements, 3 November 2009
Mark Oaten (Winchester, Liberal Democrat)
To ask the Secretary of State for Environment, Food and Rural Affairs how many helplines his Department operates; and how much his Department has received from the operation of such helplines in each of the last three years.
Dan Norris (Parliamentary Under-Secretary, Department for Environment, Food and Rural Affairs; Wansdyke, Labour)
DEFRA operates one general helpline from which it receives no income.
Animal Health and the Rural Payments Agency, both Agencies of DEFRA, operate the Pets Travel Scheme Helpline and the British Cattle Movement Service Helpline respectively and receive no income from them.