Departmental Telephone Services
Energy and Climate Change
Written answers and statements, 2 November 2009
Mark Oaten (Winchester, Liberal Democrat)
To ask the Secretary of State for Energy and Climate Change how many helplines his Department operates; and how much his Department has received from the operation of such helplines since its inception.
Joan Ruddock (Minister of State, Department of Energy and Climate Change; Lewisham, Deptford, Labour)
The Department funds the ACT ON CO2 advice line run by The Energy Saving Trust, which offers bespoke advice to consumers on how they can effectively save energy, water and waste.
DEFRA and Business Innovation and Skills public inquiry lines are also geared to respond to public inquiries on all aspects of DECC's business.
No line makes money from its operation.